For U.S. individuals
You may be required to upload a government issued photo ID that is currently valid and not expired, including:
- Driver's license
For foreign individuals
Accepted document types vary by region, but the identity document you submit must be currently valid and not expired. If you are having an issue verifying your identification, we suggest that you try submitting a different picture of your ID or a different type of ID. Driver's licenses and passports tend to succeed the most often.
IDs are often rejected because the image submitted is either blurry, has a glare, or the picture is cut off (all four corners must be shown in the picture). For passports, make sure you send a picture of the entire passport (top and bottom).
For address verification
- A scan of a mail item, bank statement or utility bill
- Dated within the last 90 days
- Showing your name and your full address in, as it appears in your account profile